Description: We rely upon volunteers, that is certain. Where do you find volunteers with the skills necessary to be truly helpful? How do you keep volunteers engaged and on task? How do you keep them wanting to volunteer again and again? Join our discussion to share your experiences. Don't forget to take notes on this wiki page!
Time: Monday 2:45-4:15
Location: Roxy Room
Facilitators: Michelle Garrett & Shannon Linton, Akron Urban League
Notes:
Retaining, Recruiting, and Managing Volunteers
(feel free to add and/or edit these notes - @CYCFrank)
Can’t just bring anyone in
Recruiting - Where to find volunteers
network with organizations
past students
College & HS seniors - Private HS has to do community service hours has to be 18 years old.
incentive, scholarship forms, college applications etc
internship programs - through urban league
social service agencies
political meetings - Ward meeting pulled in volunteers and students.
Jobs and Family Services
Librarians
volunteermatch.com to find volunteers
Managing
Background check - some local social/Human resources deparments do it free.
CLE: Violent or Sex offense - turn down
icheck?
Childcare providers go through this check
explain to volunteer about the importance of the check and the experience of the background check and how they will go through the same during job search process.
test out : What test out? 8 or higher
survey monkey, upgraded by ??
Interview, resume, personal assessment,
Retaining
Incentives: computer, reduced price on laptops,
refurbished laptops,
attendance principle
volunteer incentive
Cleveland group CYC trainers with shadowing and train the to become trainers
KEYS training, computer, relationships: call email, spoil them, take them to lunch, offer exciting experience,
ask them “what do you want out of this?” (know what matters to the person so that you can meet that need)
contact them on job opportunities
Ask When can you help? What ever you say you can do, commit to it? Offer other sites to volunteer
Seniors Serving Seniors
Offer them Certificates
Have volunteer call residents of their neighborhood especially public housing
Everyone should not be volunteering
outreach volunteer - give them some fun leaving the building and going somewhere with the team
Place based off talents and abilities
set boundaries and rules - volunteers not teachers open to ideas
Possibly create a document that states: best volunteers practices
Protect your trainers - big fish don’t fit in little ponds and social graces are needed
Find out company policy - volunteer management
Michigan
Volunteer Training/Orientation - present, how to represent the program, moodle, dropbox surveymonkey, assess their interests and abilities
Offer more than just CYC volunteer employees : lead them to partner volunteer opportunities
Document every incident/bad experience with students and volunteers
One team menitioned hiring a Grant-writer for a volunteer management staff
so that when CYC is done volunteers are still able to serve their community.
Files: