• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • Work with all your cloud files (Drive, Dropbox, and Slack and Gmail attachments) and documents (Google Docs, Sheets, and Notion) in one place. Try Dokkio (from the makers of PBworks) for free. Now available on the web, Mac, Windows, and as a Chrome extension!


What is Broadband and Why Important Message, Approach and Response (redirected from What-is-Broadband-and-Why-Important-Materials,-Approach-and-Response)

Page history last edited by Joshua Breitbart 10 years, 3 months ago

Description: As each SBA Program was setting up, we each discovered the lack of broadband explanation materials. The result is that we each created training curriculum and outreach materials explaining what broadband is, why it is important and how to get it. In this session we will share those materials, our chosen approach to the topic and responses we have received from program participants. This wiki page has a note section available so you don't forget a thing!


Time: Tuesday 11:00-12:00


Location: Allen Room


Facilitator: Samantha Schartman, OneCommunity




Many of us work with program participants with low tech literacy levels.  So how do you begin to communicate to these participants the meaning, use, and value of Broadband?  Computers are tangible, access is not - so the valuation model and approach to training must overcome the challenge of not only technology literacy but also the intangibility of service. 


In my session, we will be sharing examples of how we approach this and other challenges related to training, support material creation, and the responses we each have experienced!


How do you get people through the door?

Brighthouse - low cost connection options

Cleveland - partnership with local refurbisher + OneEconomy


Issues with Connectivity plays a part in training.  Possible options?

- internet access over power lines?


"The Internet is Serious Business," by People's Production House, Center for Urban Pedagogy, and students from City-As-School. See upload/download clip at http://www.youtube.com/pphdei#p/u/7/Odb01aYcH4Y "Cable and Phone Networks" http://www.youtube.com/pphdei#p/u/10/0iDChidicWs "How Messages Travel" http://www.youtube.com/pphdei#p/u/8/89WGh4L39A8 Order the full video and teaching guide from http://anothercupdevelopment.org 


Comments (2)

Angela Siefer said

at 10:56 am on Jun 24, 2011

The Pew Internet & American Life Project report Home Broadband 2010 states "non-internet users are less likely than current users to say the government should place a high priority on the spread of high-speed connections." I get this. With more and more folks using the Internet, the frequency with which I explain the importance of Internet access has decreased. What I HAVE found myself doing is creating curriculum for the Connect Your Community partners that shows the value of the Internet to non-Internet users. Totally logical. If you already use the Internet, you recognize its value to you and to others. If you do not use it, how could you know the extent to which the Internet is intertwined in our daily lives?

pquinn@ict.gov.qa said

at 5:58 am on Jun 27, 2011

That's absolutely fundamental to understanding digital inclusion and exclusion.

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